Monday, September 23, 2013

Cell Phone Frustration

I am very very very very mad right now. ATT is pushing me over the edge. We get no service at home on our cell phones. We have to keep our cell phones in one spot in the house to even get calls and IF we are lucky we MAY get them. This morning I called ATT about this problem and was told there is nothing they can do about this due to where we live. We could get this micro cell for $199.00 but we have to have cable internet which can not get. See a problem forming here? I expected they would let me out the contract, give me some swag, something people! NOPE, NADA! The girl on phone was not help...none. Just wanted to say sorry, I am sorry, there is nothing I can do.


Now Verizon has full coverage in my area. You may think I would have gotten them to start off with but I have had ATT since I was 18 years old. I am a very dedicated person but when you tell me that there is nothing you can do and all you can say is sorry?? I may show up at an ATT store and start throwing my cell phone. 


I pay around $200.00 a month for 2 cell phones that I can not use at my house. I can only use them if I get on my wifi at home. I have a laptop for that. If I wanted a tablet, I would buy one. I do not need a tablet. I have a nook and a laptop. For a company that claims to have hardly any dropped calls and their great customer service, they do not do anything to help their customers out. Now...the easiest solution would be to just cancel my contract BUT OH WAIT they have huge cancellation fees on me. ATT is like this little army of cell phone police. You can not get away from them. You can not get any help. So if you have them..good luck. They hate me...will not help me. So I plan on taking my phone and throwing it at someone if I do not get any help soon...BE WARNED ATT. 



I changed the last gif due to multiple reasons! 


8 comments:

  1. You have got to be kidding me! We have four lines, two being smart phones and we pay like $230..so wth are you paying having to pay that much for crappy service?

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  2. Holy crap, that's crazy that you pay that much for two phones... let alone for two phones that don't work! Did you ask to speak to a supervisor or manager? Keep moving up the chain until you get it taken care of!

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  3. We have the same problem where I'm from! For the many many years AT&T and T-Mobile didn't offer anything in our area because there weren't any towers. Sprint was there but there weren't very many towers. I've had Verizon since before it was Verizon. First it was Cellular One, then it was Alltell and then Verizon bought them out! I'll probably never switch.

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  4. I switched from AT&T to Verizon a few years ago, even in a big city like Charlotte their service sucks and I was always dropping calls. I had to wait until my contract was up but it was totally worth it. Now I pay $150 a month for two cell phones.

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  5. fricking phones!!!!!!!! They are so expensive

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  6. ugh i swear they are all a monopoly and just live to ruin people's lives! so frustrating!

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  7. That's exactly where we are with Sprint. Their service was really good last year when we signed with them, but it's gotten progressively worse and we still have a year left on the contract!!! I don't get service in downtown Phoenix. DOWNTOWN PHOENIX!! Phx is the 6th largest city in the country! There's no excuse not to have cell phone service!

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  8. You should keep calling til they agree to end your contract. They'll get tired of hearing from you eventually ;)

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